Live: london specialty insurance market · 3 months, ongoing
the problem, stated plainly

Your competitors use the same models you do. The difference is who rebuilt the work around them.

Bring us the workflow everyone has learned to work around. We sell creativity.

Tenhaw brings a decade of product and delivery leadership across banking, mining, retail and media, now AI-native: forward-deployed teams who redesign the operating model and build the systems, inside your estate, in your repos, with measurable value delivered every month.

3 reasons to work with us
We've done this almost everywhere. 12 programmes delivered at scale, across banking, mining, media, retail, public sector and insurance

£40bn business cases. £1bn replatforms. A 500-team operating model, co-led.

Hands on, AI native. Seniors who build

Two or three hands-on people, and no bench to fund. We build with Claude Code, Codex, Gemini and open-source models, picked for what each does best and run inside your own infrastructure.

We obsess over delivering value. Measured in pounds, every month

The Tenhaw Way prices every outcome in currency, so each month shows what actually moved and what it was worth.

HSBC·Microsoft·Sky·F1·Discovery·Anglo American·Greggs·Yondr·Tecknuovo·Colart·YOOX NET-A-PORTER·
sectors

Where we work

The systems and constraints vary. The starting point is your team’s work: where decisions wait, where information gets lost, and what could become easier.

If your sector isn't listed, bring your workflow to a discovery call. Your knowledge of the organisation is where we would start.

Talk it through
Tenhaw was able to balance both the needs of the client and the teams psychological safety to consistently deliver on time. Their unique playful approach to teaching agile concepts landed with teams that previously struggled to grasp them. Genuinely a pleasure to work with and would highly recommend for both coaching and delivery work.
David CrawfordDavid Crawford on LinkedInC-Level Tech Leader
If you're looking for advice from on how to set up a delivery function from scratch, train your staff and put out all the fires, whilst keeping an infectious, positive attitude throughout - then Tenhaw is your delivery partner!
Gemma CameronGemma Cameron on LinkedInPortfolio Director
I trust Tenhaw to train, lead, and set direction on how to create tech Agile teams the business is happy with! I love working with people who understand that "Agile" is not a framework, but a mindset of delivering fast, efficient, and without BS.
Andrew WinnickiAndrew Winnicki on LinkedInTechnology Leader
If you're after top-notch Agile Management, Tenhaw are as good as it gets. Not only will they ensure your work is delivered effectively, but they'll also make the process genuinely enjoyable. Listen to Tenhaw - you won't regret it.
Harry MunroHarry Munro on LinkedInCEO and Founder
// talk it through

See a familiar challenge?

12 case studies below show the work and what happened. Bring a challenge from your own team and we can explore where that experience would help.

Book a call

30 minutes with James Rooney · take away a rough scope whether you engage us or not

work in practice

What the work looked like

12 case studies across AI builds and delivery transformation.

AI buildLondon specialty insurance market · Live · 3 months, ongoing

From PDFs to business intelligence in a two-week proof of concept

12 months → 2 weeks prior build effort rebuilt as a working proof of concept
Read the case →
DeliveryAnglo American · 18 months

Standing up the delivery engine behind a £40bn hydrogen business case

£40bn business case underpinned
Read the case →
DeliveryDiscovery · 10 months

Landing the Discovery+ launch on a CEO-set deadline

6 development teams on the launch, one of them the visual rebrand team James ran
Read the case →
DeliveryYondr · 6 months

Helping global teams deliver predictably enough to plan ahead

3 regions: UK, USA, Singapore
Read the case →
DeliveryGreggs · 6 months

Helping a pandemic-era app team deliver predictably

2 squads: Mobile App and Integration
Read the case →
DeliveryTecknuovo · 9 months

Building a PMO from zero to govern 19 projects, including public-sector delivery

19 projects overseen
Read the case →
DeliveryColart · 6 months

Turning three merged teams into one delivery unit through workflow design

3 merged teams aligned
Read the case →
DeliveryYOOX NET-A-PORTER · 12 months

Coordinating five agile teams through a £1bn e-commerce re-platform

£1bn re-platforming programme
Read the case →
DeliveryHSBC · 3 months

Running agile at the top: a Scrum Master for the CIO's executive team

150+ global teams in scope
Read the case →
AI buildHSBC · 3 months

An AI Voice Insights platform projected to save 1.5M hours a year

1.5M+ hours/year of admin removed (projected)
Read the case →
DeliveryHSBC · 6 months

Designing the target operating model for 500 teams and a $450M portfolio

500 teams in scope
Read the case →
DeliveryGlobelynx · 9 months

Cutting delivery lead times by 60% with agile and operational insight

60% reduction in delivery lead times
Read the case →

If a case study feels close to your work, bring it to the call. We can explore what would carry over and what your situation would need.

Talk it through
engagements

5 ways to work with us

Five scopes, with published prices.

01

AI Readiness Audit

4 weeks

Find where AI could help across your product, processes, operations and software delivery, then test the strongest possibilities.

£44,000
Fixed
02

Agentic Proof of Concept

2–4 weeks · most common entry point

Choose one workflow. Build and test a working proof of concept with your engineers in two to four weeks.

£20k–£55k
Fixed
03

Agentic Design Team

2–4 months

Two senior practitioners work with you to design the operating model and AI architecture your organisation needs.

£35k–£55k
Per month
04

Agentic Build Team

6–12 months

Three practitioners build and ship AI systems alongside your engineers, with partner oversight and adoption as part of delivery.

£70k–£85k
Per month
05

Programme & Delivery Management

Programme duration · Supplier-agnostic

A senior lead helps you govern delivery across your teams and suppliers, including programmes we are not building.

£18k–£35k
Per month

Prices exclude VAT and pre-agreed expenses at cost. The audit and proof of concept have fixed fees for an agreed scope; the other engagements have monthly fees.

where to start

Not sure where to start?

A 30-minute discovery call with James Rooney to explore the options.

Bring the problem as it stands, including the parts you are still figuring out. We can explore what your team wants to change and where a first experiment would help. You’ll leave with a rough scope whether you engage us or not.

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Walk me through a real build

A real engagement walked through by the person who led it. The 30-minute discovery call starts with your problem. This one starts with our work.

how we compare

Which kind of support fits?

Your scope, internal capacity and the decisions ahead help shape the choice.

The Big Four and global consultancies

FIT

A broad programme needs international scale, several specialist disciplines or an established global supplier.

TENHAW

A small senior team works alongside yours, with partner oversight and published engagement prices.

Other boutique AI consultancies

FIT

You need depth in a particular AI specialism. Check which firms cover research, advice and implementation.

TENHAW

We connect the operating model, engineering and adoption, and build the systems with your team.

Offshore and nearshore delivery partners

FIT

You have a clear scope and the capacity to coordinate delivery across locations and time zones.

TENHAW

Our people work inside your organisation, pairing with your engineers and helping resolve decisions as the work develops.

Hiring contractors or freelancers directly

FIT

You know the skill you need and have someone ready to direct the work and manage its dependencies.

TENHAW

We can take on the wider operating-model, delivery and adoption work, with one partner accountable for the engagement.

Hiring an in-house AI leader

FIT

You want a permanent capability and have the time, budget and leadership to build the team.

TENHAW

We build alongside your people and help recruit and prepare your permanent team to take over.

Running an internal AI taskforce

FIT

Your people know the organisation and can protect time to test ideas, make decisions and carry them into daily work.

TENHAW

We add delivery leadership, engineering and adoption support around that knowledge, with progress reviewed each month.

Talk it through

Tell us what you need from an AI transformation partner. We can explore the options around your team's skills and the work ahead.

the commitment

See what changes, month by month.

We agree a target value in currency for every outcome. Each month, we commit to a share of that value and report what was delivered and what changed in the work. A month with no measurable value is reported as a failed month. Your team can use those findings with us to decide what to improve next.

Example monthly report

month 01 ✓month 02 ✓month 03 ✗ reportedmonth 04 ✓

A team engaged for your work

Senior associates are engaged for your scope. We do not carry a salaried bench between engagements, so the price reflects the people and time your work needs.

A clear handover and exit

Code, documentation and credentials live in your accounts from day one. Either party can end a monthly engagement on 30 days' written notice. We plan the handover with your team so responsibilities are clear.

Progress includes how people use it

We report how people use the workflow alongside what reached production. Activated licences alone do not show adoption. Your team helps us understand what is useful and what gets in the way. If a working system is not being used, we report that as a delivery failure and use the findings to shape the next improvement.

the tenhaw way

The method is published, so you can steal it

Take a workflow your team knows well and try the method on it. The thirteen-step build method shows how we turn requirements into something people can test; the seventeen how-to guides cover the decisions around delivery. You can read how AI supports an existing process or becomes part of a redesigned one, then decide which approach fits. Use it with your team and see what you discover.

Read The Tenhaw Way →
plan your budget

The rate card

Monthly prices use 20 billable days. We agree the scope, team and fee with you before work begins.

James Rooney
£1,560
per day, ex VAT
Partner

Leads every audit personally and provides oversight on every engagement, including ones Tenhaw does not build.

Agentic leads, architects, forward-deployed engineers
£1,250
per day, ex VAT
Senior practitioner

Experienced practitioners who work with your team on the operating model, architecture and engineering.

Adoption leads, delivery and analysis
£950
per day, ex VAT
Associate

Adoption, delivery and analysis support, with screening and written confidentiality and data-handling terms.

People engaged for your work

We engage senior associates for specific client work. We do not carry a salaried bench between engagements, so the fee is based on the people and time your scope needs.

AI in the working method

We turn requirements into structured markdown and use AI to find gaps and propose a first version. Your subject-matter experts resolve the questions; our builders direct the work and check the result. Earlier feedback helps us decide what to improve next.

Learning through the build

On a build, our engineers pair with yours. Your team brings the exceptions and practical knowledge that shape the system, while learning how to run and improve it. That work is part of delivery.

Partner oversight

James Rooney leads every audit personally and provides oversight on every engagement. He is accountable for the outcome and is your contact when a decision needs his attention.

The rate card uses 20 billable days a month to calculate monthly prices. Your proposal sets out the team, scope and fee, so you can see what is included before committing. Explore engagement prices and comparisons

Rates exclude VAT and pre-agreed expenses at cost. Fixed-price engagements have an agreed fee for a defined scope, with the risk of delivering that scope carried by us.

Bring your budget and the work you have in mind to a discovery call. We can help you find a useful first step within it.

Talk it through
James Rooney
James Rooney, founderLinkedIn →
who turns up

Experienced builders, working alongside your team

Tenhaw brings together James Rooney and senior associates selected through work he knows at first hand or recommendations from people he has delivered with. We look for people who can turn an idea into something useful with your team. Every practitioner is senior and screened to BS7858 standard before client access, with written confidentiality and data-handling obligations. You work with experienced builders who can explain their decisions, listen to your people and take responsibility for the delivery.

James has spent a decade leading delivery transformation inside HSBC, Microsoft, Sky, F1, Discovery and Anglo American. He leads every audit personally and provides partner oversight throughout your engagement. When a decision needs his attention, you can take it directly to him.

BS7858 screenedDirectly engaged associatesPartner on every engagement
How the associate pool works →

Tell James on a discovery call what your team is trying to do. He can talk through who would help and how you would work together.

Talk it through

Bring the messy version of the problem.

Thirty minutes with James Rooney to explore what you wish worked better. Bring your questions, constraints and unfinished ideas. You’ll leave with a rough scope and a clearer next step, whether you engage us or not.

// pick a slot · cal.com/tenhaw/professional-servicesLIVE CALENDAR

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security

What your CISO will ask

The controls and commitments your security team can review before work begins.

01

Screened before access

BS7858-standard screening covering identity, right to work, employment history and criminal record, completed before anyone touches your estate.

02

Your accounts, your repos

Code, documentation and credentials live in your infrastructure from day one. Nothing of yours lives only with us.

03

24 hours to a breach notification

A personal data breach affecting your data is notified within 24 hours of us becoming aware of it, as a term of the Data Processing Agreement, so your own 72-hour regulatory clock starts with time to spare.

04

UK by default, EU on request

Engagement data is processed in the United Kingdom by default, with EU residency available where your policy requires it. We hold no client production data.

Read our controls, certification status and security commitments →

Bring your security team's requirements to the call. We can work through the questions and evidence they need.

Talk it through
questions

Questions, answered

What is Tenhaw?

Tenhaw is a UK AI consultancy and AI delivery partner, based in London and registered in England and Wales. We help large organisations redesign how work gets done with AI, connecting the operating model, the systems people use and the support they need to work differently. Our forward-deployed teams embed two or three senior people in your organisation; a build team typically brings an agentic lead, an engineer and an adoption lead. Your team's knowledge of the work shapes what we design, build and test together. We commit to measurable value delivered every month and report against it, giving you evidence to review as the work progresses. Tenhaw provides professional services rather than a software product.

Is Tenhaw an AI consultancy or a delivery partner?

Both. Tenhaw helps you decide where AI could improve the work, then provides the people to design and deliver the change within an agreed scope. The consultancy work can begin with a fixed-price AI Readiness Audit. It examines your product, internal processes, operations and software delivery, what your data estate and platform can support, and the evidence your risk function needs before a system can be relied on. Your team's examples and constraints help us choose which possibilities to test.

If you continue into a build, our people carry that understanding into delivery inside your estate and repositories, alongside your engineers. We connect the technical work with decisions about roles, ownership and adoption, so your people can help shape the system and learn how to improve it. You can also engage Tenhaw to run a programme built entirely by other suppliers. We agree responsibility for the work and its outcomes; you do not have to buy engineering capacity from us to get programme support.

Our decade of experience is in delivery and transformation. The agentic evidence includes a working proof of concept built in two weeks inside a live, regulated London insurance business, paired throughout with a client engineer. That system is now being productionised as a separate stage. The case studies distinguish the established delivery record, the proof of concept and the work still under way.

What does an AI delivery partner actually do?

An AI delivery partner takes responsibility for getting an agreed system into production and helping people use it in their working day. The scope matters: an audit or proof of concept answers earlier questions, while a production build includes the work needed to make the system ready for live use.

In practice, delivery connects five jobs. First, decide with your team which workflows AI could help with, what order to tackle them in and what each improvement is worth in currency. Second, design the operating model: whose work changes, which decisions an agent can make, who remains accountable and what happens when it gets something wrong. Third, build inside your estate and repositories alongside your engineers, so they learn how the system works as it develops. Fourth, specify and test the evidence during design: evaluations, audit trails, escalation routes and the points where a person checks or approves an action. Fifth, help people use and improve the new workflow, measuring adoption and inviting their feedback.

Ask what you will be able to review in the first thirty days. Tenhaw commits to measurable value delivered every month and reports a month that delivers none as a failed month. That gives you a clear point to examine the evidence, understand any obstacle and decide what should happen next.

What does Tenhaw actually do?

Tenhaw offers five services across three tracks: explore a possibility, design and build the change, or manage delivery. There are two ways to start exploring. The AI Readiness Audit is £44,000 fixed over 4 weeks, examining your product, internal processes, operations and software delivery and ending in working prototypes. An Agentic Proof of Concept costs £20k–£55k fixed over 2–4 weeks and builds a working system against one real workflow; productionisation is a separate scope.

For the next stage, an Agentic Design Team of two senior practitioners costs £35k–£55k per month and designs the operating model and agentic architecture together. It produces the design and a build plan that you can take forward with your own team, another supplier or us. An Agentic Build Team of three under partner oversight costs £70k–£85k per month and builds and ships the system alongside your people.

Programme and Delivery Management is available separately at £18k–£35k per month. We can govern a programme delivered entirely by other suppliers, with no requirement that Tenhaw builds any of it. All prices exclude VAT. The right starting point depends on what you already know and the work you want help taking forward.

How much does Tenhaw cost?

Tenhaw publishes its engagement prices and the day rates behind them. The partner rate for James Rooney is £1,560 a day, a senior practitioner is £1,250 and an associate is £950. All fees exclude VAT.

The AI Readiness Audit is £44,000 fixed over four weeks. An Agentic Proof of Concept is £20,000–£55,000 fixed over 2–4 weeks. Monthly fees are £35,000–£55,000 for an Agentic Design Team, £70,000–£85,000 for an Agentic Build Team, and £18,000–£35,000 for Programme and Delivery Management. The rate card uses twenty billable days a month to calculate monthly prices. Fixed-price engagements have an agreed fee for a defined scope. We agree what will be delivered and carry the risk of delivering that scope at the agreed fee.

Your proposal sets out the team, scope and fee so your finance team can see what it covers. Budget separately for any pre-agreed expenses charged at cost and model or platform use on your own accounts. Monthly engagements can end on 30 days' written notice from either side.

Who runs Tenhaw?

James Rooney, founder and Transformation Director. He has spent a decade working on delivery transformation at HSBC, Microsoft, Sky, F1, Discovery and Anglo American, including programmes with $100M+ budgets in scope. At HSBC he co-led the design and piloting of the target operating model prepared for global rollout to 500 teams.

James has brought that experience into a published methodology called The Tenhaw Way. He leads every AI Readiness Audit personally and provides partner oversight on every engagement, with personal accountability for the outcome. Your proposal makes the delivery roles clear, so you know who will work alongside your team and which decisions to bring to James.

Do you work with UK enterprises only?

No. Most Tenhaw engagements are with UK enterprises, and we also work across Europe and the United States. Past work has been delivered in the UK, Australia, the USA and Singapore. Tenhaw LTD is registered in England and Wales and based in London. For a British buyer, that means a UK contracting entity, invoicing in sterling and a team available for on-site work without an international flight. Associates complete screening to BS7858 standard, including right-to-work checks, before any access to your estate.

What matters for an embedded engagement is being available for your team's work and decisions. We agree the on-site time and working-hour overlap your people need, including access to the colleagues who understand the process and can review what we build. We can take work wherever that involvement is practical, and will tell you on the first call if we cannot provide it. Outside the UK, expect a UK-based team travelling to you: Tenhaw has no local office. Travel requirements and costs are agreed with you before they are incurred.

What is a forward-deployed operator?

A forward-deployed operator is a senior practitioner who works inside your organisation with an agreed reporting line and real decision rights. They join the work where it happens: your meetings, your systems and the decisions your team needs to make.

At Tenhaw, the role connects understanding the workflow with taking responsibility for changing it. Depending on the engagement, that can mean designing roles and approval routes, building systems alongside your people, or coordinating delivery across suppliers. Your colleagues contribute the exceptions and practical knowledge that shape the work. Agreeing the operator's responsibilities and authority at the start helps everyone know which decisions they can take and when to involve you.

Is Tenhaw a software product?

No. Tenhaw provides professional services for agentic transformation, embedding senior operators in your organisation to work alongside your people. You engage a team for a fixed-price piece of work or a monthly engagement. There is no Tenhaw seat count, software licence fee or software renewal. Any model or platform use in your environment is charged separately on your own accounts, so include that when planning the running cost of a system.

Tenhaw previously developed delivery-management software, and some third-party directories still describe that earlier product. The business today is a consultancy selling professional services. If you found us through one of those listings, the services and pricing pages explain the work available now.

How is Tenhaw different from a large consultancy?

Tenhaw's team shape suits work where a small number of senior operators can build alongside your people and take clear responsibility for delivery. We publish our prices, commit to measurable value delivered every month and report against it. On an Agentic Build Team engagement, the scope includes a contractual exit date and support for recruiting your permanent team, so you can plan who will carry the work forward.

The case studies show how that has worked in practice. At Tecknuovo, we established a Portfolio Management Office from scratch and ran it across 19 projects, including public-sector delivery for HMRC, the MOD and Thames Water. Our role was portfolio governance; Tecknuovo's teams delivered the projects. In a separate engagement, we built a London specialty insurer's PDF-to-business-intelligence workflow on Azure as a two-week proof of concept, paired throughout with one of its engineers. Productionisation is a separate stage.

A large firm may be the better fit when you need 200 people across twelve countries. Compare the team each proposal names, the responsibilities it takes on and the capacity you have internally. That gives you a practical way to judge which arrangement suits your work.

Every question answered anywhere on tenhaw.com is collected on one page. Read the full FAQ →